RobotRisk › Warehouse automation › Amazon

Amazon

Robot types: Cargo drone, AMR, Pick cell, Warehouse system, Home / companion robot, Humanoid. Risk band: High RobotRisk index 55.6/100 (severity- and time-weighted incidents) · ranked 1 of 10 among Warehouse automation companies with incidents (926 tracked).

Analyst brief

The register carries eight entries for Amazon spanning 2018 to 2026, split between Prime Air drone airframe failures and warehouse labor-safety findings tied to automation pace. Drone entries (five of eight) show a recurring pattern of crashes and malfunctions, including two FAA/federal investigations, with severity concentrated at 2-3 and one sensor-removal finding directly implicating a design change. The warehouse-side entries are regulator- and investigative-press-driven, including an OSHA citation and a serious-injury-rate finding, plus one severity-4 chemical-exposure incident from a robotic puncture. The record reflects a multi-year, multi-subsystem pattern rather than an isolated event, spanning both aerial delivery hardware and ground fulfillment operations.

Risk index

55.6/100RobotRisk index

26.7/100Median index across the 10 Warehouse automation companies with incident history (926 tracked, 916 with none)

1 of 10Rank in Warehouse automation (of 10 with incident history)

HighRisk band

Products and robot types

Industries: Warehouse automation (primary), Drones / eVTOL, AMR / mobile robot, Consumer robotics, Humanoid robots · Sectors: Freight and Package Transportation, Warehousing and Storage, Households & Consumers, Research Services

Risk is scored per product and robot type: each incident is attributed to the product it names, or to the company's matching robot type.

Robot type	Share of company risk	Rank within type
Cargo drone	71%	1 of 6
AMR	29%	1 of 2

Product	Robot type	Status	Incidents	Index
Prime Air MK30	Cargo drone	early-access	5	49.1
Proteus	AMR	shipping	0	0.0
Hercules / Titan drive units	AMR	shipping	3	33.2
Sparrow	Pick cell	shipping	0	0.0
Cardinal	Pick cell	shipping	0	0.0
Robin	Pick cell	shipping	0	0.0
Sequoia	Warehouse system	shipping	0	0.0
Vulcan	Pick cell	early-access	0	0.0
Blue Jay	Pick cell	early-access	0	0.0
Astro	Home / companion robot	early-access	0	0.0
Humanoid delivery pilot	Humanoid	research	0	0.0

Incident timeline

Comparisons over time

Per-type breakdown

Incident type	Unique incidents	Share
malfunction	3	38%
crash	2	25%
injury	2	25%
regulatory	1	12%

Unique incident list

8 unique incidents on file for this company.

Sev	Date	Type	Location	Incident	Source
S2	29 Jul 2026	crash	Darlington, England, UK	Amazon Prime Air delivery drone crashes into garden in Darlington · 1 drone	BBC
S3	~Nov 2025	malfunction	Waco, TX, USA	Amazon Prime Air drone severs cable in Waco, Texas, prompting FAA probe	CNBC
S2	01 Oct 2025	crash	USA	Amazon Prime Air drones crash, federal investigation opened · 2 drones	20 Minutes
S2	~May 2025	malfunction	Tolleson, AZ, USA	Amazon delivery drone makes crash landing at Tolleson apartment complex · single MK30 delivery drone	azfamily.com
S3	16 Dec 2024	malfunction	Pendleton, OR, USA	Amazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 design · MK30 delivery drone fleet	New York Post / Bloomber
S3	18 Jan 2023	regulatory	—	Federal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of work · 3+ facilities cited, up to $46,875 in penalties	CNBC
S3	~Sep 2020	injury	—	Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury rates · 23 fulfillment centers analyzed	AI Incident Database
S4	~Dec 2018	injury	Robbinsville, NJ, USA	Robot punctures bear repellent can, sickens dozens of warehouse workers · 1 robot/incident, 24 hospitalized	NPR

S2 29 Jul 2026 · crash · Amazon Prime Air delivery drone crashes into garden in Darlington

Darlington, England, UK1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S2	29 Jul 2026	Amazon Prime Air delivery drone crashes into garden in Darlington	BBC

S3 ~Nov 2025 · malfunction · Amazon Prime Air drone severs cable in Waco, Texas, prompting FAA probe

Waco, TX, USA1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S3	~Nov 2025	Amazon Prime Air drone severs cable in Waco, Texas, prompting FAA probe	CNBC

S2 01 Oct 2025 · crash · Amazon Prime Air drones crash, federal investigation opened

USA1 supporting source rowmedium confidence

Sev	Date	Supporting source row	Source
S2	01 Oct 2025	Amazon Prime Air drones crash, federal investigation opened	20 Minutes

S2 ~May 2025 · malfunction · Amazon delivery drone makes crash landing at Tolleson apartment complex

Tolleson, AZ, USA1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S2	~May 2025	Amazon delivery drone makes crash landing at Tolleson apartment complex	azfamily.com

S3 16 Dec 2024 · malfunction · Amazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 design

Pendleton, OR, USA1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S3	16 Dec 2024	Amazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 design	New York Post / Bloomber

S3 18 Jan 2023 · regulatory · Federal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of work

Location not specified1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S3	18 Jan 2023	Federal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of work	CNBC

S3 ~Sep 2020 · injury · Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury rates

Location not specified1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S3	~Sep 2020	Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury rates	AI Incident Database

S4 ~Dec 2018 · injury · Robot punctures bear repellent can, sickens dozens of warehouse workers

Robbinsville, NJ, USA1 supporting source rowhigh confidence

Sev	Date	Supporting source row	Source
S4	~Dec 2018	Robot punctures bear repellent can, sickens dozens of warehouse workers	NPR

Similar companies

Same industry, nearest RobotRisk band or score.

Cross-links and alerts

CSA company page · 1 open FSTalent role

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