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Amazon

Products: n/a. Risk band: High   RobotRisk index 56.1/100 (severity- and time-weighted incidents) · ranked 1 of 9 among Warehouse automation companies with incidents (276 tracked).

Analyst brief

The register carries eight entries for Amazon spanning 2018 to 2026, split between Prime Air drone airframe failures and warehouse labor-safety findings tied to automation pace. Drone entries (five of eight) show a recurring pattern of crashes and malfunctions, including two FAA/federal investigations, with severity concentrated at 2-3 and one sensor-removal finding directly implicating a design change. The warehouse-side entries are regulator- and investigative-press-driven, including an OSHA citation and a serious-injury-rate finding, plus one severity-4 chemical-exposure incident from a robotic puncture. Amazon's index of 56.1 ranks 1 of 9 companies in Warehouse automation with incident history. The record reflects a multi-year, multi-subsystem pattern rather than an isolated event, spanning both aerial delivery hardware and ground fulfillment operations.

Risk index

56.1/100RobotRisk index
37.7/100Median index across the 9 Warehouse automation companies with incident history (276 tracked, 267 with none)
1 of 9Rank in Warehouse automation (of 9 with incident history)
HighRisk band

Incident timeline

Comparisons over time

Per-type breakdown

Incident typeUnique incidentsShare
malfunction338%
crash225%
injury225%
regulatory112%

Unique incident list

8 unique incidents on file for this company.

SevDateTypeLocationIncidentSource
S229 Jul 2026 crash Darlington, England, UKAmazon Prime Air delivery drone crashes into garden in Darlington · 1 drone BBC
S3~Nov 2025 malfunction Waco, TX, USAAmazon Prime Air drone severs cable in Waco, Texas, prompting FAA probe CNBC
S201 Oct 2025 crash USAAmazon Prime Air drones crash, federal investigation opened · 2 drones 20 Minutes
S2~May 2025 malfunction Tolleson, AZ, USAAmazon delivery drone makes crash landing at Tolleson apartment complex · single MK30 delivery drone azfamily.com
S316 Dec 2024 malfunction Pendleton, OR, USAAmazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 design · MK30 delivery drone fleet New York Post / Bloomber
S3~Sep 2020 injury Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury rates · 23 fulfillment centers analyzed AI Incident Database
S4~Dec 2018 injury Robbinsville, NJ, USARobot punctures bear repellent can, sickens dozens of warehouse workers · 1 robot/incident, 24 hospitalized NPR
S3not documented regulatory Federal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of work · 3+ facilities cited, up to $46,875 in penalties CNBC
S2 29 Jul 2026 · crash · Amazon Prime Air delivery drone crashes into garden in Darlington
Darlington, England, UK1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S229 Jul 2026Amazon Prime Air delivery drone crashes into garden in DarlingtonBBC
S3 ~Nov 2025 · malfunction · Amazon Prime Air drone severs cable in Waco, Texas, prompting FAA probe
Waco, TX, USA1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S3~Nov 2025Amazon Prime Air drone severs cable in Waco, Texas, prompting FAA probeCNBC
S2 01 Oct 2025 · crash · Amazon Prime Air drones crash, federal investigation opened
USA1 supporting source rowmedium confidence
SevDateSupporting source rowSource
S201 Oct 2025Amazon Prime Air drones crash, federal investigation opened20 Minutes
S2 ~May 2025 · malfunction · Amazon delivery drone makes crash landing at Tolleson apartment complex
Tolleson, AZ, USA1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S2~May 2025Amazon delivery drone makes crash landing at Tolleson apartment complexazfamily.com
S3 16 Dec 2024 · malfunction · Amazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 design
Pendleton, OR, USA1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S316 Dec 2024Amazon Prime Air delivery drones crash after backup rain/landing sensor removed from MK30 designNew York Post / Bloomber
S3 ~Sep 2020 · injury · Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury rates
Location not specified1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S3~Sep 2020Reveal investigation: Amazon's robotic fulfillment centers have higher serious injury ratesAI Incident Database
S4 ~Dec 2018 · injury · Robot punctures bear repellent can, sickens dozens of warehouse workers
Robbinsville, NJ, USA1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S4~Dec 2018Robot punctures bear repellent can, sickens dozens of warehouse workersNPR
S3 not documented · regulatory · Federal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of work
Location not specified1 supporting source rowhigh confidence
SevDateSupporting source rowSource
S3not documentedFederal OSHA cites Amazon for ergonomic hazards tied to robotic/automated pace of workCNBC

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