RobotRisk › Warehouse automation › Ocado Intelligent Automation

Ocado Intelligent Automation

Products: n/a. Risk band: Elevated RobotRisk index 37.7/100 (severity- and time-weighted incidents) · ranked 5 of 9 among Warehouse automation companies with incidents (276 tracked).

Analyst brief

The record contains two fire entries: a 2019 fire that destroyed the Andover fulfilment centre following a robot battery-charger fault, rated severity 4, and a 2021 fire at the Erith facility following a three-bot collision on the storage grid, rated severity 3. Both events involve fire originating from the automated storage-and-retrieval grid system, indicating a repeated failure mode tied to the grid's battery and collision-avoidance systems rather than an isolated incident. Ocado Intelligent Automation's index of 37.7 ranks 5 of 9 companies in Warehouse automation with incident history. The record is press-driven, arising from facility-fire reporting rather than a regulatory recall action.

Risk index

37.7/100RobotRisk index

37.7/100Median index across the 9 Warehouse automation companies with incident history (276 tracked, 267 with none)

5 of 9Rank in Warehouse automation (of 9 with incident history)

ElevatedRisk band

Incident timeline

Comparisons over time

Per-type breakdown

Incident type	Unique incidents	Share
fire	2	100%

Unique incident list

2 unique incidents on file for this company.

Sev	Date	Type	Location	Incident	Source
S3	~Jul 2021	fire	Erith, London, UK	Erith fulfilment centre fire after three-bot collision on the grid · 3 robots involved; <1% of grid damaged; site handles up to 150,000 orders/week	The Register
S4	not documented	fire	Andover, England, UK	Andover CFC destroyed by fire after robot battery-charger fault · 1 full customer fulfilment centre destroyed; facility handled ~30,000 deliveries/week	Hampshire Fire and Rescu