Robot types: Sidewalk delivery robot. Risk band: Elevated
RobotRisk index 42.7/100 (severity- and time-weighted incidents) · ranked 1 of 7 among Sidewalk delivery companies with incidents (61 tracked).
Analyst brief
Serve Robotics has the largest event count in this set: five entries from September 2025 through May 2026, comprising two injuries, two crashes, and one disruption. Severities range from 1 to 4, with the highest-severity entry a May 11, 2026 lawsuit following a delivery robot collision that left a New Jersey cyclist with a broken shoulder; other entries include collisions with a mobility-scooter user with cerebral palsy, a CTA bus shelter, and an incident where a delivery cart blocked a fire truck. The eight-month span across five events indicates a sustained pattern within the sidewalk-delivery category rather than an isolated incident, and the record is press- and litigation-driven rather than regulator-initiated.
Risk index
42.7/100RobotRisk index
24.3/100Median index across the 7 Sidewalk delivery companies with incident history (61 tracked, 54 with none)
1 of 7Rank in Sidewalk delivery (of 7 with incident history)